Frequently Asked Questions

Will customers always have to cut their own insoles?

No. We understand that trimming isn't ideal and takes time. This is absolutely something we're going to solve for VERY soon. We are only offering trimmable insoles during our first initial launch phase. We fully plan on reinvesting money back into our product to provide full and half sizes that fit everyone.

What are the advantages of this subscription?

Our subscription service delivers one pair of insoles monthly, allowing you continuously combat odor, enhance foot health, and keep the inside of your shoes clean.

Are the insoles suitable for specific shoe types or sizes?

Our insoles are designed to be versatile and can be trimmed to fit a variety of shoe sizes and styles.

What are the key materials used in FRSH insoles?

Our insoles are made from non-woven cotton and premium latex, a breathable material that helps keep your feet fresh and comfortable. Best of all, this is 100% recyclable!

How should I dispose of the used insoles?

Our insoles are designed to be eco-friendly and recyclable. We take pride in a sustainable future.

Are the scents natural?

The scents in our insoles are derived a gentle blend of premium fragrance and essential oils. Guaranteed to provide a pleasant and invigorating fragrance all month long.

Can I change my scent preferences later?

Yes, you can modify your scent preferences at any time by accessing your account settings on our website.

Can I pause or cancel my subscription?

Yes, you can pause or cancel your subscription at any time. We offer flexibility to accommodate your changing needs.

Do I have to commit to a long-term contract?

No, there is no long-term commitment required. You can choose a subscription plan that suits you, and you have the flexibility to adjust or cancel it as needed.

Is there a return policy for insoles that don't meet my expectations?

Yes, we offer a 30-day satisfaction guarantee. If you're not completely satisfied with your insoles, please contact our customer support team, and we'll assist you with returns and refunds.